OrderProtection.com is offered as an additional item at checkout. There is no extra application process or forms to fill out, customers just checkout and are instantly protected against items:
- Stolen
- Delivered Not Received
- Damaged Item
- Lost in Transit
- Wrong Item
To return your product, you should mail your product to:
ASPHALT NY LLC.
585 B Veterans RD W
Staten Island, New York US 10309.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
INTERNATIONAL SHIPMENTS
For all international shipments, we are only permitted to collect shipping fees to the destination along with the price of the item purchased. Please note that it is the customers responsibility to pay for any customs and additional fees upon the item arriving to their country.
